Night Auditor: Balance & Guest Experience Specialist

SHS TPS FX; Bay Lake (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage (Medical, Dental, and

Life Insurance

Paid personal time off

Leadership and Management Training

401K Retirement Plan

A PATH for your future!

Discounted room rates

A FUN PLACE TO WORK

Pet insurance, cell phone, Travel &Ent

Job summary

SpringHill Suites & TownePlace Suites at Flamingo Crossings in Florida is seeking a Night Auditor to balance daily hotel work, post charges, and greet guests with prompt and courteous service. This role resolves guest challenges and, as needed, upgrades guests while promoting hotel services and upselling products to patrons.

You will handle end-of-day procedures, reconcile transactions, and ensure accurate revenue reporting.

Responsibilities

• Balance all daily work for the hotel.
• Post and balance charges in a timely and efficient manner.
• Greets and registers guests, providing prompt and courteous service.
• Resolves guest challenges throughout their stay in our hotel.
• Upgrades guests, as required.
• Promotes hotel services, amenities and upsells products to the guests.

Job description

SpringHill Suites & TownePlace Suites at Flamingo Crossings in Florida is seeking a Night Auditor to balance daily hotel work, post charges, and greet guests with prompt and courteous service. This role resolves guest challenges and, as needed, upgrades guests while promoting hotel services and upselling products to patrons.

You will handle end-of-day procedures, reconcile transactions, and ensure accurate revenue reporting.