Night Auditor & Front Desk Specialist

Sheraton Pittsburgh Hotel at Station Square; Pittsburgh (Allegheny County); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Front Desk/Accounting Clerk for a hotel property. You will balance daily revenue, post charges, and maintain files while also serving as a front desk agent as needed.

The role requires strong accounting knowledge, accurate data entry, and excellent guest service in a fast-paced hospitality setting. The position operates 24/7 with variable shifts; familiarity with hotel systems and attention to detail are essential for nightly settlements and daily

Qualifications

• Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
• Hearing and visual ability to observe and detect signs of emergency situations.

Responsibilities

• Balance room, restaurant and bar daily work.
• Post and balance charges and settlements in a timely and efficient manner.
• Maintain files and reset the systems for next day operations.
• Also works as a front desk agent during shift as needed.
• Prepare daily revenue reports by auditing receipts and journals.
• Run audit reports and make corrections and adjustments as needed.
• Input data onto the system for daily reports and balance accounts nightly.
• Coordinate with front desk and restaurant/bar to ensure smooth operation.

Skills

Accounting knowledge

10-key by touch

Guest service

Computer data entry

English communication

Emergency procedures

Job description

Driftwood Hospitality Management is seeking a Front Desk/Accounting Clerk for a hotel property. You will balance daily revenue, post charges, and maintain files while also serving as a front desk agent as needed.

The role requires strong accounting knowledge, accurate data entry, and excellent guest service in a fast-paced hospitality setting. The position operates 24/7 with variable shifts; familiarity with hotel systems and attention to detail are essential for nightly settlements and daily