Night Auditor & Front Desk Specialist

ASH People LLC; New Orleans (LA); Presencial; USD 20 000 - 29 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Employee discount

Flexible schedule

Vacation/ PTO

Resumo da oferta

ASH Hotels in New Orleans seeks a Night Auditor to balance day-shift accounts, support overnight guest requests, and ensure smooth front desk operations. You will perform overnight cashiering, post charges, and provide excellent service to guests while maintaining the property’s standards and cleanliness.

The role requires flexibility for weeknights, weekends and holidays, plus experience with hotel software and MS Office. Part-time position with benefits and employee discounts are offered.

Qualificações

• Must have strong customer service and organizational skills.
• Able to understand and apply information from multiple sources.
• Experience with bookkeeping or accounting procedures is desirable.
• Proficiency with computers and IT systems, including POS and hotel software.

Responsabilidades

• Greet guests warmly and respond to inquiries promptly.
• Answer calls about bookings and direct inquiries to appropriate departments.
• Check in late-arriving guests and handle overnight requests.
• Schedule wake‑up calls and review next day arrivals.
• Balance cash drawers and day‑shift accounts at shift start and end.
• Audit and reconcile room charges and taxes with guest folios.

Conhecimentos

Customer service

Organizational skills

Problem solving

Attention to detail

Computer proficiency

Cash handling

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

POS software

Hotel PMS

Descrição da oferta de emprego

ASH Hotels in New Orleans seeks a Night Auditor to balance day-shift accounts, support overnight guest requests, and ensure smooth front desk operations. You will perform overnight cashiering, post charges, and provide excellent service to guests while maintaining the property’s standards and cleanliness.

The role requires flexibility for weeknights, weekends and holidays, plus experience with hotel software and MS Office. Part-time position with benefits and employee discounts are offered.