Night Auditor & Front Desk Specialist

Concord Hospitality Enterprises; Duluth (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and disability options

401(k) program with company match

Tuition assistance

Discounted room rates

Training and development opportunities

Job summary

Concord Hospitality Enterprises in Duluth, Georgia is seeking a reliable front desk associate. This position involves processing transactions, managing reservations, and ensuring guest satisfaction. Ideal candidates should have prior hospitality experience, strong organizational skills, and a customer-centric approach. The role offers competitive wages and comprehensive benefits including medical and dental plans, 401(k) matching, and career development opportunities. Join a supportive workplace that values diversity and growth.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Organizational skills

Customer service orientation

Independence

Job description

Concord Hospitality Enterprises in Duluth, Georgia is seeking a reliable front desk associate. This position involves processing transactions, managing reservations, and ensuring guest satisfaction. Ideal candidates should have prior hospitality experience, strong organizational skills, and a customer-centric approach. The role offers competitive wages and comprehensive benefits including medical and dental plans, 401(k) matching, and career development opportunities. Join a supportive workplace that values diversity and growth.