Premium Night Auditor: Guest Services & Ops Specialist

Accent Global Staffing.; Duluth (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading staffing agency in Duluth, Georgia, is seeking an experienced hotel professional to manage guest services and auditing tasks. The ideal candidate will possess a Bachelor's Degree in Business Administration and have over 5 years of relevant experience in hotel operations. Key responsibilities include checking in guests, handling bookkeeping, and coordinating with internal teams to maintain standards. Competitive salary and opportunities for growth are offered.

Qualifications

• Minimum bachelor's degree in Business Administration or related field.
• 5+ years of experience in auditing tasks within hotel operations.
• Good decision-making ability and analytical skills.

Responsibilities

• Check in guests and handle their overnight requests.
• Complete Employee-On-Duty tasks according to hotel standards.
• Handle end-of-day bookkeeping, auditing, and account reconciliation.

Skills

Analytical skills

Problem-solving skills

Guest relations

Education

Bachelor's Degree in Business Administration

Tools

Credit card machines

Computers

Calculators

Job description

• Responsibilities Checking in guests and handling their overnight requests
• Complete all Employee-On-Duty tasks and ensure other duties are properly done in accordance with hotel standard practices.
• Handling end-of-day bookkeeping, auditing and account reconciliation
• Provide excellent guest services at all times
• Coordinate with internal teams to improve productivity and efficiency. Ensures that the front desk areas are kept tidy at all times
• Work collaboratively with housekeeping managers to ensure that assigned guest rooms are kept clean at all times in accordance withcompany guidelines.
• Assist in setting up breakfast areas for guests

Requirements

• Minimum Bachelors Degree in Business Administration or related field
• 5+ years of demonstrated experience in Auditing tasksin a hotel operation
• Knowledgeable in the use of credit card machines for payment processing
• Must have the ability to make good decisions when the need arise
• Good analytical, problem-solving and good guest relationskills
• Demonstrable experience in the use of standard computers, calculators and other relatedoperational tools