A hospitality management company in Atlanta is seeking a dedicated Front Desk / Night Auditor to join their team. This role is essential for providing exceptional guest service and ensuring accurate accounting at the front desk during overnight shifts. The ideal candidate will assist with guest check-ins, resolve inquiries, balance daily revenue, and prepare reports. Previous front desk experience and a high school diploma are required. Flexibility for overnight shifts and a commitment to customer service are essential.
Qualifications
Previous experience in a front desk or night auditor position is preferred.
Basic accounting or bookkeeping knowledge is a plus.
Flexibility to work overnight shifts, including weekends and holidays.
Responsibilities
Greet and assist guests with check-in and check-out procedures.
Balance and audit daily room revenue and guest accounts.
Maintain accurate records of guest stays and transactions.
Skills
Strong communication skills
Attention to detail
Organizational skills
Proficiency in MS Office
Ability to handle cash and credit transactions
Education
High school diploma or equivalent
College degree preferred
Tools
Hotel management software
MS Excel
MS Word
Job description
A hospitality management company in Atlanta is seeking a dedicated Front Desk / Night Auditor to join their team. This role is essential for providing exceptional guest service and ensuring accurate accounting at the front desk during overnight shifts. The ideal candidate will assist with guest check-ins, resolve inquiries, balance daily revenue, and prepare reports. Previous front desk experience and a high school diploma are required. Flexibility for overnight shifts and a commitment to customer service are essential.