Guest Experience & Sales Ambassador

Lbahospitality; Duluth (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality group in Duluth, Georgia, seeks a dedicated Front Office Manager. This role involves providing excellent guest service, managing front office operations, and ensuring guest satisfaction while upholding company standards. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. The position demands the ability to stay organized, generate sales leads, and manage guest inquiries effectively. Opportunities for advancement include Guest Service Manager and Assistant General Manager roles.

Qualifications

• Experience in service, sales, telesales or guest relations preferred.
• Must possess honesty and trustworthiness.
• Ability to communicate effectively with guests and associates.

Responsibilities

• Greet and register guests while maintaining guest privacy.
• Promote and sell hotel services and amenities.
• Assist with guest issues in a professional manner.

Skills

Customer service

Problem solving

Conflict resolution

Computer literacy

Proficient in English

Education

High school diploma or equivalent

Job description

A leading hospitality group in Duluth, Georgia, seeks a dedicated Front Office Manager. This role involves providing excellent guest service, managing front office operations, and ensuring guest satisfaction while upholding company standards. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. The position demands the ability to stay organized, generate sales leads, and manage guest inquiries effectively. Opportunities for advancement include Guest Service Manager and Assistant General Manager roles.