Night Auditor: Front Desk & Guest Experience Lead

Ascent Hospitality; Fairburn (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

401(k) with employer match

Paid PTO

Uniforms provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality in Fairburn, GA is seeking a Night Auditor who will manage front desk activities, balance accounts, and ensure guest satisfaction overnight. Applicants should have strong communication and organizational skills. A high school education is required, and experience as a Front Desk Agent is preferred. This position also offers competitive benefits, including health insurance and a 401(k) plan with employer match.

Qualifications

• Previous experience as a hotel Front Desk Agent preferred.
• Six months related experience or training preferred.
• Ability to manage time and work overnight hours.

Responsibilities

• Balance the accounts from day shift.
• Welcome guests upon arrival and assign rooms.
• Respond to guest complaints in a timely manner.
• Complete the computerized audit function for the hotel.

Skills

Excellent communication skills

Organizational skills

Customer service skills

Strong computer proficiency

Ability to work independently

Time management

Education

High school education or equivalent

Some college preferred

Tools

Office equipment proficiency

Job description

Ascent Hospitality in Fairburn, GA is seeking a Night Auditor who will manage front desk activities, balance accounts, and ensure guest satisfaction overnight. Applicants should have strong communication and organizational skills. A high school education is required, and experience as a Front Desk Agent is preferred. This position also offers competitive benefits, including health insurance and a 401(k) plan with employer match.