Night Auditor & Front Desk Specialist

Sage Hospitality Group; Denver (CO); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Free On-Site Parking

Complimentary Employee Meals

401(k) with Employer Matching

Hotel Discounts

Employee Recognition Events

Job summary

Embassy Suites by Hilton Denver Downtown is seeking a Front Desk Clerk/Night Audit-friendly candidate to greet guests, balance cashiering, and ensure accurate daily reports. This role offers learning and development in a dynamic hotel environment with opportunities to grow within Sage Hospitality Group's portfolio.

You will handle reservations, check-ins/outs, and guest inquiries with courtesy, using both manual and computer systems, contributing to a seamless guest experience in our downtown

Qualifications

• High school education or equivalent experience.
• Experience in accounting preferred but not required.
• Ability to operate a computer, cash register, and calculator.
• Excellent communication and guest service skills.

Responsibilities

• Audit, balance and report on all hotel outlets and front desk activities to ensure accuracy and prevent fraud.
• Respond to guest inquiries and reservations with professional, courteous service.
• Greet and check-in/check-out guests; assist with wake-up calls and PBX operations.
• Assist with night audit procedures and daily reporting.
• Maintain customer relations and knowledge of in-house events to answer questions effectively.

Skills

Cash handling

Guest relations

Telephone etiquette

Computer/POS systems

Education

High school diploma or equivalent

Job description

Embassy Suites by Hilton Denver Downtown is seeking a Front Desk Clerk/Night Audit-friendly candidate to greet guests, balance cashiering, and ensure accurate daily reports. This role offers learning and development in a dynamic hotel environment with opportunities to grow within Sage Hospitality Group's portfolio.

You will handle reservations, check-ins/outs, and guest inquiries with courtesy, using both manual and computer systems, contributing to a seamless guest experience in our downtown