Night Auditor & Front Desk Specialist

Structure Hospitality; Bozeman (MT); On-site; USD 30,000 - 33,000; Full time

Job summary

Structure Hospitality in Bozeman, MT is seeking a friendly hotel front desk agent to welcome guests, check them in/out, and handle inquiries, ensuring an exceptional stay for every guest.

The ideal candidate will have strong communication and customer service skills, plus the ability to work Sunday and Monday nights 11 pm–7 am and Thu–Sat 3 pm–11 pm, with a flexible schedule and experience with Microsoft Office and reservation systems.

Qualifications

• High school diploma or GED is required.
• Strong customer service, interpersonal, and communication skills.
• Experience in hospitality front desk or similar preferred.
• Able to handle calls and manage multiple tasks calmly.

Responsibilities

• Welcome, check-in, and check-out guests; issue keys and collect payment details.
• Coordinate with housekeeping to ready rooms.
• Handle guest inquiries and resolve issues.
• Maintain accurate guest records and perform basic bookkeeping.
• Manage bookings via in-person, phone, or online channels and advise on rates and amenities.

Skills

Customer service

Interpersonal skills

Time management

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Reservation management systems

Job description

Structure Hospitality in Bozeman, MT is seeking a friendly hotel front desk agent to welcome guests, check them in/out, and handle inquiries, ensuring an exceptional stay for every guest.

The ideal candidate will have strong communication and customer service skills, plus the ability to work Sunday and Monday nights 11 pm–7 am and Thu–Sat 3 pm–11 pm, with a flexible schedule and experience with Microsoft Office and reservation systems.