Overnight Auditor & Front Desk Specialist

HHM Hotels; Big Sky (MT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Competitive wages for full time and PT

Job summary

HHM Hotels in Big Sky, Montana is seeking a Night Auditor to balance revenue, settle accounts, and prepare daily reports each night while performing Guest Service Agent tasks. The role requires prior night audit or accounting experience, basic computer skills including Excel, and solid arithmetic ability.

A Front Desk Supervisor (FSD) certification is a plus and must be achieved within 90 days of employment.

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Night audit

Bookkeeping

Excel

Arithmetic

Guest service

Education

High school diploma or equivalent

Tools

BRAINS network

Job description

HHM Hotels in Big Sky, Montana is seeking a Night Auditor to balance revenue, settle accounts, and prepare daily reports each night while performing Guest Service Agent tasks. The role requires prior night audit or accounting experience, basic computer skills including Excel, and solid arithmetic ability.

A Front Desk Supervisor (FSD) certification is a plus and must be achieved within 90 days of employment.