Night Auditor & Front Desk Pro - $21-22/hr + $500 Bonus

Beauport Hospitality Group; Gloucester (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Job summary

Beauport Hotel Gloucester is seeking a Front Desk/Night Auditor to provide exceptional guest service in a fast-paced environment. You will manage check-ins/checkouts, handle guest inquiries, answer calls, and assist with daily reports while coordinating with other hotel departments.

The role requires a hospitality background, comfort with computers, and the ability to work the overnight shift, including weekends and holidays. Benefits and a collaborative team are offered.

Qualifications

• Experience in hospitality/guest service required.
• Front desk and/or night audit experience preferred.
• Strong customer service experience is necessary.
• Comfort with computers; familiarity with MS Office and hotel PMS is a plus.

Responsibilities

• Handle check-ins and checkouts accurately and efficiently.
• Answer guest questions and phone inquiries; provide information as needed.
• Prepare daily reports and maintain communication with other departments.

Skills

Hospitality experience

Guest service

Front desk experience

Customer service

Computer literacy

Tools

Microsoft Office

Hotel PMS

Job description

Beauport Hotel Gloucester is seeking a Front Desk/Night Auditor to provide exceptional guest service in a fast-paced environment. You will manage check-ins/checkouts, handle guest inquiries, answer calls, and assist with daily reports while coordinating with other hotel departments.

The role requires a hospitality background, comfort with computers, and the ability to work the overnight shift, including weekends and holidays. Benefits and a collaborative team are offered.