Front Desk/Night Auditor - Beauport Hotel

Beauport Hospitality Group; Gloucester (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Job summary

Beauport Hotel Gloucester is seeking a Front Desk/Night Auditor to provide exceptional guest service in a fast-paced environment. You will manage check-ins/checkouts, handle guest inquiries, answer calls, and assist with daily reports while coordinating with other hotel departments.

The role requires a hospitality background, comfort with computers, and the ability to work the overnight shift, including weekends and holidays. Benefits and a collaborative team are offered.

Qualifications

• Experience in hospitality/guest service required.
• Front desk and/or night audit experience preferred.
• Strong customer service experience is necessary.
• Comfort with computers; familiarity with MS Office and hotel PMS is a plus.

Responsibilities

• Handle check-ins and checkouts accurately and efficiently.
• Answer guest questions and phone inquiries; provide information as needed.
• Prepare daily reports and maintain communication with other departments.

Skills

Hospitality experience

Guest service

Front desk experience

Customer service

Computer literacy

Tools

Microsoft Office

Hotel PMS

Job description

Front Desk/Night Auditor - Beauport Hotel

• Job Tracking ID:512881-916286
• Job Location:Gloucester, MA
• Job Level:Mid Career (2+ years)
• Level of Education:Any
• Job Type:Full-Time/Regular
• Date Updated:10/27/2026
• Years of Experience:Up to 2 Years
• Starting Date:10/27/2026

Are you a night owl who is passionate about guest service? If so,we would love to talk to you about joining our Front Desk/NightAudit team at the beautiful Beauport Hotel Gloucester!

In this role, you will be responsible for providing excellentservice to our hotel guests, including check-ins/checkouts,answering questions, answering phone calls, preparing reports anddaily communication with other departments.

At BHG, we offer a comprehensive benefits package, exciting perks,and a great team of co-workers that make the job fun!

Beauport Hospitality Group is an equal opportunity employerencouraging diversity in the workplace. All qualified applicantswill receive consideration for employment without regard to race,color, national origin, gender (including pregnancy), age, religion,disability, sexual orientation, veteran status, or any other statusor characteristic protected by law.

Job Type: Full-time

Salary range of $21-$22/hr with $500 bonus

Experience and Skills

EXPERIENCE

• Hospitality/Guest Service: 1 year (Required)
• Previous front desk and/or night audit experience highly preferred.
• Customer service experience required.
• The ability to work with efficiency, accuracy and full attentionto detail.
• A comfort level with computers is important, experience withMicrosoft Office and hotel property management systems is preferred.
• The ability to work with little supervision and proactively problem-solve.

SCHEDULE

• Overnight shift (10:00pm-6:00am)
• Weekdays, weekends and holidays as needed

WORKING ENVIRONMENT

• Hotel property with 94 Guest Rooms
• Work will primarily take place in front of house hotel areas,public spaces incl. lobby, and front desk areas.
• Primarily solo work; including Group work as needed.