Night Auditor: Front Desk & Guest Services Pro

Jiten Hotel Management Inc; Barnstable (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Jiten Hotel Management Inc. is seeking a Full-Time Night Auditor at Courtyard by Marriott Barnstable, MA. You will greet guests, register arrivals, and handle night-end reporting while ensuring accurate financial transactions and excellent service.

Responsibilities include using the POS system, handling payments, resolving guest questions, and promoting hotel offerings. A high school diploma and flexibility to work nights, weekends, and holidays are required.

Qualifications

• High school diploma or GED; further training preferred.
• Must be able to stand for extended periods.
• Pleasant, professional demeanor and helpful attitude.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Greet guests and complete registration, including room assignment and key coding.
• Handle checkout, process payments, and manage cash/credit transactions.
• Provide information about hotel services, local area and promotions.
• Use up-selling techniques to maximize occupancy and revenue.
• Address guest inquiries and resolve issues promptly and professionally.
• Assist with logging and relay messages to guests.

Skills

Guest service

POS system

Cash handling

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Jiten Hotel Management Inc. is seeking a Full-Time Night Auditor at Courtyard by Marriott Barnstable, MA. You will greet guests, register arrivals, and handle night-end reporting while ensuring accurate financial transactions and excellent service.

Responsibilities include using the POS system, handling payments, resolving guest questions, and promoting hotel offerings. A high school diploma and flexibility to work nights, weekends, and holidays are required.