Night Auditor | Front Desk Guest Champion

JSK Hospitality LLC

South Bend (IN)

On-site

USD 19,000 - 25,000

Part time

2 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Competitive hourly rate

Paid Time Off

employee hotel discounts

training and advancement opportunities

health benefits for eligible full-time

Job summary

JSK Hospitality LLC is seeking a Front Desk Associate for Homewood Suites South Bend Notre Dame Area. This role welcomes guests, checks them in/out, handles reservations and payments, and promotes hotel amenities with a warm, brand-standard approach.

Applicants should have a high school diploma, strong customer service skills, basic computer and PMS familiarity, and cash handling ability. Flexible availability (nights/weekends/holidays) and being 18+ are required; Hilton brand systems are a

Qualifications

Strong customer service skills; prior hospitality or retail experience preferred.
Basic computer and PMS comfort; cash handling ability.
Flexible availability including nights, weekends, and holidays.
Ability to stand for extended periods; professional appearance and positive attitude.
Must be at least 18 years old.

Responsibilities

Perform check-ins and check-outs, manage reservations, and process payments accurately.
Assist with guest requests, directions, local information, and special needs.
Upsell rooms and services and promote hotel amenities.
Maintain lobby and front desk appearance and supplies.
Handle cash, balance drawers, and complete shift reports.
Resolve guest concerns promptly or elevate appropriately.
Support other departments as needed for seamless operations.
Uphold safety, security, and emergency procedures.
Deliver Homewood Suites by Hilton service standards and enroll guests in the loyalty program.