Night Auditor | Front Desk Guest Champion

JSK Hospitality LLC; South Bend (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly rate

Paid Time Off

employee hotel discounts

training and advancement opportunities

health benefits for eligible full-time

Job summary

JSK Hospitality LLC is seeking a Front Desk Associate for Homewood Suites South Bend Notre Dame Area. This role welcomes guests, checks them in/out, handles reservations and payments, and promotes hotel amenities with a warm, brand-standard approach.

Applicants should have a high school diploma, strong customer service skills, basic computer and PMS familiarity, and cash handling ability. Flexible availability (nights/weekends/holidays) and being 18+ are required; Hilton brand systems are a

Qualifications

• Strong customer service skills; prior hospitality or retail experience preferred.
• Basic computer and PMS comfort; cash handling ability.
• Flexible availability including nights, weekends, and holidays.
• Ability to stand for extended periods; professional appearance and positive attitude.
• Must be at least 18 years old.

Responsibilities

• Perform check-ins and check-outs, manage reservations, and process payments accurately.
• Assist with guest requests, directions, local information, and special needs.
• Upsell rooms and services and promote hotel amenities.
• Maintain lobby and front desk appearance and supplies.
• Handle cash, balance drawers, and complete shift reports.
• Resolve guest concerns promptly or elevate appropriately.
• Support other departments as needed for seamless operations.
• Uphold safety, security, and emergency procedures.
• Deliver Homewood Suites by Hilton service standards and enroll guests in the loyalty program.

Skills

Customer service

Hospitality experience

PMS familiarity

Cash handling

Flexible availability

Standing for long periods

18+ years old

Hilton brand systems experience

Education

High school diploma or equivalent

Job description

JSK Hospitality LLC is seeking a Front Desk Associate for Homewood Suites South Bend Notre Dame Area. This role welcomes guests, checks them in/out, handles reservations and payments, and promotes hotel amenities with a warm, brand-standard approach.

Applicants should have a high school diploma, strong customer service skills, basic computer and PMS familiarity, and cash handling ability. Flexible availability (nights/weekends/holidays) and being 18+ are required; Hilton brand systems are a