Night Auditor / Front Desk Agent-Hampton (Georgetown)

RAINMAKER TEAM LLC; Georgetown (KY); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on rooms

Advancement opportunities

Professional development opportunities

Positive work environment

Hilton Honors travel discounts

Job summary

Hampton Inn Lexington/Georgetown is seeking a reliable Night Auditor/Front Desk Agent for the overnight shift. You will be the main overnight face of the hotel, delivering Hamptonality while conducting nightly financial close using Hilton PEP.

The role requires at least 1 year in front desk or auditing, strong math skills, and punctuality. You will manage late-night check-ins, balance daily cash flows, and assist with breakfast prep for the morning shift.

Qualifications

• 1 year minimum hotel front desk or auditing experience.
• Experience using Hilton PEP software is required.
• Strong math and ability to balance financial data.

Responsibilities

• PEP System Operations: run end-of-day close and resolve system alerts.
• Financial Auditing: balance cash flows, credit card transactions, and room revenue.
• Guest Service & Front Desk: handle late-night check-ins, early departures, and overnight inquiries.
• Reporting: prepare daily journals and financial summaries for management.
• Overnight Safety: ensure building security and respond to emergencies.
• Morning Prep: assist with coffee and breakfast setup.

Skills

Math skills

Analytical abilities

Attendance & punctuality

English communication

PEP software experience

Education

High School Diploma

Tools

PEP software

Job description

Hotel Night Auditor / Front Desk Agent

Company: Hampton Inn Lexington/Georgetown

Location: 128 Darby Drive, Georgetown, KY 40324

Position Type: Full-Time / Part-Time (Overnight Shift: 11:00 PM – 7:00 AM)

Base Salary Range: $14.50 – $16.50 / hour (Depending on experience)

Position Overview

The Hampton Inn Lexington/Georgetown is seeking a reliable, detail-oriented Night Auditor to join our overnight team. You will be the primary face of the hotel during the night shift, combining high-quality guest service with critical accounting duties.

Our property utilizes Hilton's PEP (Property Engagement Platform). The ideal candidate must have hands-on experience running the overnight close and executing financial balances within the PEP system.

Core Responsibilities

• PEP System Operations: Execute the official end-of-day system rollover via Hilton PEP, troubleshooting system alerts and ensuring proper system closeouts.
• Financial Auditing: Audit, balance, and verify all daily front desk cash flows, credit card transactions, and room revenue accounts against system records.
• Guest Service & Front Desk: Manage late-night check-ins, early departures, and handle overnight reservation inquiries with a warm, "Hamptonality" customer mindset.
• Reporting: Compile, organize, and distribute critical daily operational journals and financial summaries to hotel management.
• Overnight Safety: Maintain building security, monitor the property lobby and access points, and confidently handle any overnight emergencies following standard procedures.
• Morning Prep: Set up early coffee & assist with preparation for the breakfast shift.

Qualifications & Skills

• Required Experience: Minimum of 1 year of hotel front desk or auditing experience, with direct, functional proficiency using Hilton's PEP software.
• Technical Aptitude: Strong math skills, sharp analytical abilities, and high comfort levels balancing financial data spreadsheets.
• Reliability: Proven history of excellent attendance and punctuality, which is vital to solo overnight property coverage.
• Communication: Courteous and professional English communication skills to resolve guest concerns independently.
• Education: High school diploma or equivalent.

Benefits & Perks

• Competitive salary
• Employee discounts on hotel rooms and amenities
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment.
• Generous Hilton Honors Team Member Travel Discounts globally.