Night Auditor / Front Desk Agent-Hampton (Georgetown)

Rainmaker Hospitality; Georgetown (KY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on hotel rooms and_

Advancement opportunities

Professional development

Positive work environment

Hilton Honors travel discounts

Job summary

Hampton Inn Lexington/Georgetown seeks a reliable Night Auditor/Front Desk Agent for the overnight shift (11:00 PM – 7:00 AM) at 128 Darby Drive, Georgetown, KY 40324. Base pay ranges from $14.50 to $16.50 per hour depending on experience. The role combines guest service with financial closeout tasks using Hilton PEP.

You will manage late-night check-ins, balance daily transactions, and prepare morning reports while ensuring security and a Hamptonality experience.

Qualifications

• Minimum of 1 year hotel front desk or auditing experience.
• Hands-on experience with Hilton’s PEP system.
• Strong math and analytical skills for balancing cash flows.

Responsibilities

• Run overnight close and end-of-day procedures in PEP.
• Audit and balance daily front desk cash flows and room revenue.
• Handle late-night check-ins and overnight reservations with Hamptonality.
• Prepare and distribute daily journals and financial summaries.
• Maintain overnight security and handle emergencies per procedures.
• Assist with morning setup for breakfast shift.

Skills

Attention to detail

Reliability

English communication

Customer service

Education

High school diploma or equivalent

Tools

Hilton PEP

Job description

Hotel Night Auditor / Front Desk Agent

Company: Hampton Inn Lexington/Georgetown

Location: 128 Darby Drive, Georgetown, KY 40324

Position Type: Full-Time / Part-Time (Overnight Shift: 11:00 PM – 7:00 AM)

Base Salary Range: $14.50 – $16.50 / hour (Depending on experience)

Position Overview

The Hampton Inn Lexington/Georgetown is seeking a reliable, detail-oriented Night Auditor to join our overnight team. You will be the primary face of the hotel during the night shift, combining high-quality guest service with critical accounting duties.

Our property utilizes Hilton's PEP (Property Engagement Platform). The ideal candidate must have hands-on experience running the overnight close and executing financial balances within the PEP system.

Core Responsibilities

• PEP System Operations: Execute the official end-of-day system rollover via Hilton PEP, troubleshooting system alerts and ensuring proper system closeouts.
• Financial Auditing: Audit, balance, and verify all daily front desk cash flows, credit card transactions, and room revenue accounts against system records.
• Guest Service & Front Desk: Manage late-night check-ins, early departures, and handle overnight reservation inquiries with a warm, "Hamptonality" customer mindset.
• Reporting: Compile, organize, and distribute critical daily operational journals and financial summaries to hotel management.
• Overnight Safety: Maintain building security, monitor the property lobby and access points, and confidently handle any overnight emergencies following standard procedures.
• Morning Prep: Set up early coffee & assist with preparation for the breakfast shift.

Qualifications & Skills

• Required Experience: Minimum of 1 year of hotel front desk or auditing experience, with direct, functional proficiency using Hilton's PEP software.
• Technical Aptitude: Strong math skills, sharp analytical abilities, and high comfort levels balancing financial data spreadsheets.
• Reliability: Proven history of excellent attendance and punctuality, which is vital to solo overnight property coverage.
• Communication: Courteous and professional English communication skills to resolve guest concerns independently.
• Education: High school diploma or equivalent.

Benefits & Perks

• Competitive salary
• Employee discounts on hotel rooms and amenities
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment.
• Generous Hilton Honors Team Member Travel Discounts globally.