Night Auditor – 24/7 Front Desk & Guest Experience

Hilton Garden Inn Allentown Bethlehem Airport; Allentown (Lehigh County); On-site; USD 21,000 - 30,000; Full time

Job summary

Hilton Garden Inn Allentown Bethlehem Airport is seeking self-motivated associates for the Night Auditor role. This primarily overnight position may include daytime training. WEEKENDS AND HOLIDAYS ARE MANDATORY.

The role involves checking guests in and out, answering phones, making reservations, balancing daily transactions, and responding to guests’ needs with excellent service. Hilton Brand experience is preferred but not required.

Qualifications

• Minimum age 18.
• Detail-oriented and accuracy-focused.
• Proficient with computers and basic software.
• Experience in customer service.
• Reliable transportation.
• Strong work ethic with stable job history.
• Willing to work weekends and holidays.
• Night shift availability; occasional day training.

Responsibilities

• Check guests in and out.
• Answer phones and handle inquiries.
• Make reservations for guests.
• Balance the day’s transactions.
• Respond to guests’ needs and requests.
• Provide excellent customer service at all times.

Skills

Upbeat personality

18+ years old

Detail-oriented

Computer literate

Quick learner

Independent worker

Customer service experience

Reliable transportation

Strong work ethic

Job description

Hilton Garden Inn Allentown Bethlehem Airport is seeking self-motivated associates for the Night Auditor role. This primarily overnight position may include daytime training. WEEKENDS AND HOLIDAYS ARE MANDATORY.

The role involves checking guests in and out, answering phones, making reservations, balancing daily transactions, and responding to guests’ needs with excellent service. Hilton Brand experience is preferred but not required.