Night Auditor

Remington Hotels; Virginia Beach (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hotel in Virginia Beach is seeking a dedicated Front Office Auditor to manage daily audit functions and ensure guest satisfaction. The ideal candidate will demonstrate strong attention to detail, flexibility in scheduling, and a commitment to providing excellent service. Responsibilities include handling front desk operations, auditing room charges, and maintaining the front office system. Join our team and contribute to creating memorable guest experiences.

Qualifications

• Ability to complete work assignments on time despite interruptions.
• High work ethic and self-initiative.

Responsibilities

• Perform daily audit functions for front office and hotel outlets.
• Handle front desk functions including check-ins and check-outs.
• Ensure accuracy of room and tax postings.

Skills

Attention to Detail

Team Player

Flexibility

Job description

Job Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete backup of front office computer system and night audit program daily (if applicable).
• Rebuild the front office system, reservation, and other related computer maintenance (if applicable).
• Understand, follow, and implement management company's accounting and credit policies and procedures.
• Handle all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously, and professionally. Provide accurate and clear directions to room locations.

Qualifications

What we are looking for

• Ability to focus and maintain attention to tasks, completing work assignments on time despite frequent interruptions.
• High work ethic and self-initiative.
• Flexibility to work varying schedules, including nights, weekends, and holidays.
• A team player who enjoys providing excellent guest experiences.