Night Auditor

Olympia Hospitality; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a community at Olympia Hospitality as a Night Auditor, where you will enhance guest experiences through exceptional service. This overnight role focuses on maximizing revenue and ensuring smooth operations during shifts. Enjoy a supportive environment that prioritizes your well-being with comprehensive benefits including health coverage, financial security, and work-life balance. Apply today to be part of a family-first organization that values growth and integrity.

Benefits

Health Coverage

401K Plan

Paid Group Life Insurance

PTO

Hotel Travel Discounts

Qualifications

• Knowledge of accounting principles; prior customer service or hospitality experience preferred.
• Must have a valid driver’s license and be able to valet cars during shifts.

Responsibilities

• Maximize revenue through excellent customer service and accurate handling of guest accounts.
• Audit and reconcile financial and statistical reports.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma

Tools

MS Word

Excel

LightSpeed

Job description

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!

Night Auditor Responsibilities

• Maximize revenue and create value through excellent customer service, effective reservation sales, and accurate handling of guest accounts.
• Assist in all phases of guest experience, including check-in, check-out, and problem resolution.
• This is an overnight shift from 11pm-7am, primarily Fridays through Sundays.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we support our employees both in and out of the workplace. We’re a family-first organization committed to your health, wellness, future, and satisfaction. Our benefits include:

• Health Coverage: Up to 80% contribution towards individual health plans, dental, vision, FSA, and HSA options.
• Financial Security: 401K plan with discretionary yearly match.
• Peace of Mind: Paid group life insurance, short-term disability, and optional additional life insurance.
• Work-Life Balance: PTO, 7 paid holidays, and earned wage access.
• Additional Support: Employee Assistance Program (EAP), sober support network, and recovery-friendly workplace.
• Perks: Hotel travel discounts and other location-specific benefits.

Responsibilities

• Must have a valid driver’s license and be able to valet cars during shifts.
• Understand financial data and perform basic arithmetic.
• Willing to cross-train in other hotel-related areas.
• Perform guest services such as check-in/out, reservations, and call-ups.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily, weekly, and monthly reports.
• Manage credit card transactions timely.
• Prioritize tasks to meet deadlines.
• Perform data processing functions as required.
• Keep management informed of operational or financial issues.
• Respond to governmental inquiries as needed.

Skills Required

• Provide high-level customer service, effective communication, attention to detail, and maintain composure under pressure.
• Proficiency in keyboarding, email, MS Word, Excel, and hotel systems.
• Experience with LightSpeed and Marriott brands is a plus.

Experience / Education

• Knowledge of accounting principles; prior customer service or hospitality experience preferred.
• High school diploma or equivalent.

Physical Demands

• Extended walking, standing, and data entry; accommodations available for eligible employees.

**Pay range is based on experience**

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status, or any other factor protected by law.