Night Auditor

Sheraton Brookhollow; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Sheraton Brookhollow in Houston seeks a dedicated Night Auditor to oversee end-of-day financial tasks, assist guests during overnight hours, and ensure safety and security. This role blends front desk responsibilities with basic accounting to ensure a smooth transition between business days.

Responsibilities include greeting guests, handling check-ins/check-outs, reconciling daily transactions, and producing reports while maintaining high service standards and compliance with safety protocols.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Front desk or accounting experience preferred.
• PMS experience preferred.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure reservations, cancellations, and no-shows are properly logged.

Skills

Attention to detail

Customer service

PMS proficiency

Multitasking

Education

High school diploma or equivalent

Tools

PMS software

Job description

382 rooms | 15,000 sq. ft. meeting/event space Amenities: 4 on-site restaurants, outdoor pool, club lounge, fitness center, gift shop.

Located in a major Houston business district, the Sheraton Brookhollow offers opportunities to lead full-service operations with strong corporate demand.

Explore the property through a virtual tour and see why it’s an engaging environment for hospitality professionals.

The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel.

This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.

JOB DESCRIPTION

Job Title: Night Auditor Department: Front Office Supervision Exercised: None Supervision Received: Guest Services Manager

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent required
• Experience Previous hotel front desk or accounting experience preferred
• Experience with PMS systems preferred
• Skills and Knowledge Strong attention to detail and accuracy
• Excellent customer service and communication skills
• Strong problem-solving and critical-thinking abilities
• Proficiency with computers and hotel property management systems (PMS).
• Ability to prioritize and multitask.

Job Duties and Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.