Overnight Front Desk & Night Audit Specialist

Sheraton Brookhollow; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Sheraton Brookhollow in Houston seeks a dedicated Night Auditor to oversee end-of-day financial tasks, assist guests during overnight hours, and ensure safety and security. This role blends front desk responsibilities with basic accounting to ensure a smooth transition between business days.

Responsibilities include greeting guests, handling check-ins/check-outs, reconciling daily transactions, and producing reports while maintaining high service standards and compliance with safety protocols.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Front desk or accounting experience preferred.
• PMS experience preferred.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure reservations, cancellations, and no-shows are properly logged.

Skills

Attention to detail

Customer service

PMS proficiency

Multitasking

Education

High school diploma or equivalent

Tools

PMS software

Job description

Sheraton Brookhollow in Houston seeks a dedicated Night Auditor to oversee end-of-day financial tasks, assist guests during overnight hours, and ensure safety and security. This role blends front desk responsibilities with basic accounting to ensure a smooth transition between business days.

Responsibilities include greeting guests, handling check-ins/check-outs, reconciling daily transactions, and producing reports while maintaining high service standards and compliance with safety protocols.