Night Auditor: Overnight Front Desk & Finance

Sheraton; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Sheraton Brookhollow in Houston, TX is seeking a Night Auditor to join our Front Office team. The role blends front desk duties with basic accounting, supporting smooth day-to-day operations during overnight hours.

Ideal candidates bring hotel front desk or accounting experience, strong attention to detail, excellent customer service, and proficiency with PMS systems. You’ll balance transactions, handle guest requests, and ensure safety and smooth transitions between business days.

Qualifications

• High school diploma or equivalent required.
• Experience with PMS systems preferred.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to prioritize and multitask.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

Skills

Attention to detail

Customer service

Communication skills

PMS

Multitasking

Problem-solving

Education

High school diploma

Tools

PMS

Job description

Sheraton Brookhollow in Houston, TX is seeking a Night Auditor to join our Front Office team. The role blends front desk duties with basic accounting, supporting smooth day-to-day operations during overnight hours.

Ideal candidates bring hotel front desk or accounting experience, strong attention to detail, excellent customer service, and proficiency with PMS systems. You’ll balance transactions, handle guest requests, and ensure safety and smooth transitions between business days.