Night Auditor

Suites by Hilton West Sacramento; Houston (TX); On-site; USD 23,000 - 30,000; Full time

Job summary

The Sheraton Brookhollow in Houston seeks a Night Auditor to balance daily financials, assist guests overnight, and ensure safety. This role blends front desk duties with basic accounting to deliver a smooth transition between business days.

You will greet guests, register arrivals, respond to requests, balance cash and postings, and review daily revenue reports while following safety and emergency procedures.

Qualifications

• High school diploma or equivalent.
• Experience with hotel front desk or accounting is preferred.
• Experience with PMS systems is preferred.

Responsibilities

• Greet guests, register arrivals, and assist with check-ins and check-outs.
• Answer phones, respond to requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Review daily reports and audit front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure reservations, cancellations, and no-shows are properly logged.
• Follow company policies and safety/emergency procedures.
• Ability to work overnight shifts, weekends, and holidays.

Skills

Attention to detail

Customer service

Communication

Problem-solving

Multitasking

Education

High school diploma or equivalent

Tools

PMS

Job description

382 rooms | 15,000 sq. ft. meeting/event space

Amenities: 4 on-site restaurants, outdoor pool, club lounge, fitness center, gift shop.

Located in a major Houston business district, the Sheraton Brookhollow offers opportunities to lead full-service operations with strong corporate demand. Explore the property through a virtual tour and see why it's an engaging environment for hospitality professionals.

The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.

JOB DESCRIPTION

Job Title : Night Auditor

Department: Front Office

Supervision Exercised: None

Supervision Received: Guest Services Manager

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent required

Experience

Previous hotel front desk or accounting experience preferred.

Experience with PMS systems preferred.

Skills and Knowledge

Strong attention to detail and accuracy.

Excellent customer service and communication skills.

Strong problem-solving and critical-thinking abilities

Proficiency with computers and hotel property management systems (PMS).

Ability to prioritize and multitask.

Job Duties and Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no‑shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements .