Night Auditor

Opal Collection; Naples (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Opal Collection seeks a Night Auditor to manage late-evening operations in Naples, ensuring accurate postings and reconciliation of guest accounts. This role requires vigilance during quiet hours and strong attention to detail to balance daily transactions and end-of-day procedures.

The ideal candidate will be comfortable using PMS and front desk systems, have an understanding of auditing and balancing processes, and hold a high school diploma or GED.

Qualifications

• Experience with auditing, balancing, and closing out guest accounts.
• Proficient in PMS and front desk equipment.
• Knowledge of emergency procedures.
• High school diploma or GED required.

Responsibilities

• Posts room charges and taxes to guest accounts.
• Processes guest charges vouchers and credit card vouchers.
• Post charges to accounts not yet posted or incurred on night audit shift.
• Transfer charges and deposits to master accounts.
• Verify that front desk transactions are supported and properly posted.

Skills

Auditing principles

Balancing accounts

Front desk operations

Emergency procedures knowledge

Education

High school diploma or GED

Tools

PMS software

POS software

Job description

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it's quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. This position is Full-Time and the hours are 11:00 PM - 7:00 AM. Shifts range but will total 40 hours.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:

• Posts room charges and taxes to guest accounts
• Processes guest charges voucher and credit card vouchers
• Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
• Transfer charges and deposits to master accounts
• Checks to see that all charges are assigned to the appropriate departments
• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
• To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
• Prints up and files reservations for the next business day
• Verifies all account postings and balances
• Verifies that room rates are correct and posts those rates to guest accounts
• Monitors the current status of coupon, discount, and other promotional programs
• Is able to function as a front desk agent especially in terms of check-in and check-out procedures
• Prepares a summary of cash, check, and credit card activities
• Summarizes results of operations for management
• Check figures, postings, and documents for accuracy
• Record, store, access, and/or analyze computerized financial information
• Prepare of End of day procedure
• Follow the End of Day / Night Audit Checklist (Must Read !)
• Balance the day's charges, making corrections as necessary
• Performs wake-up calls
• Run end of day process in property management software (PMS)
• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

Qualifications:

• Understand principles of auditing, balancing, and closing out accounts
• Knows how to operate PMS, PC's, and other front office equipment
• Must have complete knowledge of emergency procedures
• High school diploma or GED
• Previous experience is a plus

The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.