Night Auditor

Opal Collection; Clearwater (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Opal Collection in Clearwater, FL is seeking a Night Auditor to thrive during the night, own guest opportunities, and contribute to a quiet, efficient front desk.

This role balances accounting duties with guest service, including end-of-day procedures, balance checks, and using the PMS to post charges and generate reports.

Qualifications

• Knowledge of auditing, balancing and closing out accounts.
• Experience operating PMS and front desk equipment.
• High School diploma or GED.
• Prior experience is a plus.

Responsibilities

• Posts room charges and taxes to guest accounts.
• Processes guest charges voucher and credit card vouchers.
• Post charges to guest accounts not yet posted.
• Transfers charges and deposits to master accounts.
• Verifies all charges and ensures proper posting to PMS system.
• Ensures POS/SPA charges reach correct guest folios; not missing.
• Prepares end-of-day procedures and summaries for management.
• Balances the day’s charges and makes corrections as needed.
• Performs wake-up calls and handles guest requests and complaints.

Skills

Auditing principles

Front desk operations

PMS software

Education

High School diploma or GED

Tools

PMS software

Job description

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it’s quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

Pay: $18.00 per hour

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:

• Posts room charges and taxes to guest accounts
• Processes guest charges voucher and credit card vouchers
• Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
• Transfer charges and deposits to master accounts
• Checks to see that all charges are assigned to the appropriate departments
• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system
• To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing
• Prints up and files reservations for the next business day
• Verifies all account postings and balances
• Verifies that room rates are correct and posts those rates to guest accounts
• Monitors the current status of coupon, discount, and other promotional programs
• Is able to function as a front desk agent especially in terms of check-in and check-out procedures
• Prepares a summary of cash, check, and credit card activities
• Summarizes results of operations for management
• Check figures, postings, and documents for accuracy
• Record, store, access, and/or analyze computerized financial information
• Prepare of End of day procedure
• Follow the End of Day / Night Audit Checklist (Must Read !)
• Balance the day’s charges, making corrections as necessary
• Performs wake-up calls
• Run end of day process in property management software (PMS)
• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

Qualifications:

• Understand principles of auditing, balancing, and closing out accounts
• Knows how to operate PMS, PC’s, and other front office equipments
• Must have complete knowledge of emergency procedures
• High school diploma or GED
• Previous experience is a plus

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.