Hotel Night Auditor

Everhome Suites Portsmouth - Newington; Newington (NH); On-site; USD 24,796 - 27,552; Part time

Job summary

Everhome Suites Portsmouth - Newington is seeking a dedicated Night Auditor who is passionate about providing excellent customer service. This role includes responsibilities such as producing daily reports, handling guest inquiries, and reconciling financial transactions.

The ideal candidate should have a high school diploma, be proficient with computers, and possess strong communication skills. This position offers a competitive hourly wage of $18 - $20.

Qualifications

• Flexible hours required due to overnight shift.
• Computer proficiency essential for daily operations.
• Experience in hospitality or guest services preferred.

Responsibilities

• Provide exceptional service to all hotel guests.
• Produce and distribute management reports.
• Delegate and respond to various service requests.
• Reconcile financial records after audit process.

Skills

Customer service

Communication skills

Computer proficiency

Flexibility in schedule

Education

High school diploma or equivalent

Some college

Tools

Accounting software

Reservation software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has Hotel or night auditor Experiance! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Provide exceptional service to all hotel guests during their stay
• Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications

• Overnight shift; requires flexible hours
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Diploma or equivalent from high school is required; some college is desired
• Experience in the hospitality industry or guest services is preferred, but not required
• Excellent customer service and communication skills are required

Compensation

$18 - $20 hourly