Night Auditor

MAAX BATH; Lake Toxaway (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Job summary

The Greystone in Lake Toxaway, NC seeks a Night Auditor to manage overnight guest operations, reconcile nightly accounts, secure the property, and assist late-arriving guests. This role requires independence and a customer-focused mindset.

You will input reservations, prepare morning paperwork for Front Desk and Housekeeping, and handle guest requests. The position offers full-time hours, a friendly team, health benefits, and opportunities to grow within a booming hospitality environment.

Qualifications

• Availability to work overnight (11pm–7am).
• Friendly and approachable demeanor.
• Comfortable using a computer and reservation software.
• Able to adapt to a changing environment and handle multiple priorities.
• Stand for long shifts and occasional lifting up to 15 lbs.

Responsibilities

• Reconcile all nightly accounts.
• Prepare morning paperwork for Front Desk and Housekeeping.
• Complete nightly cleaning assignments.
• Be the point of contact for guest requests and input reservations in the system.
• Secure all doors and gates and perform a floor sweep of the property.

Skills

Overnight shift

Customer service

Computer skills

Adaptable

Physical stamina

Tools

Reservation software

Job description

At The Greystone, we believe in providing the finest hospitality that the South has to offer. When you visit our charming and welcoming property, you will find our dedicated, fun, and supportive employees creating incredible experiences for visitors from all over the world.

To us, our employees are our most important resource and our success depends upon delivering an exceptional experience to every customer, every time. If you deeply believe in this too, keep reading!

The Position:

Our Night Auditors are the unsung hero of our guest operations. It takes a certain type of person who can work solo on an overnight shift and ensure our morning staff are set up for success, and that's where you come in. Responsible for reconciling accounts, keeping our property secure, and helping our late-to-arrive guests check in, you see your variety of responsibilities as a good thing! As a customer-oriented team member you have good communication and problem-solving skills as well as the ability to work independently.

Additional responsibilities include:

• Ensure all accounts are reconciled each night
• Prepare morning paperwork for Front Desk and Housekeeping
• Responsible for completing nightly cleaning assignments
• Be the point of contact for any guest requests and communication, including inputting and retrieving information from our reservation system, assisting with reservations, and providing directions and information as requested
• Secure all doors and gates on the property and conduct a floor sweep of areas

Qualifications

• Availability to work overnights, 11pm to 7am
• Be friendly and smiling
• Comfortable using a computer and learning new systems
• Ability to adapt to a changing environment and handle multiple priorities
• Ability to stand throughout shift and occasionally lift up to 15 lbs.

Benefits

We are committed to taking care of you as our employee by providing opportunities to learn and grow with us, a fun-loving and welcoming environment, and appreciation for your hard work. Health benefits available for full time employees.

If you enjoy helping others, working as a team, and building your experience in a booming hospitality industry, please consider joining us!

Equal Opportunity

The Greystone is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Willcox does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.