Night Auditor

Crescent Hotels & Resorts; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel in Houston seeks a Night Auditor who is guest service-oriented and has a passion for hospitality. The role involves balancing revenues, preparing reports, and managing front desk operations overnight. Ideal candidates should possess excellent customer service skills and flexibility to work overnight shifts.

Benefits

Medical, dental and vision insurance

Matching 401k

Employee assistance program

Free life insurance

Paid time off

Holiday pay

Hotel discount program

Free lunch

Qualifications

• At least 1 year of hotel night audit or front desk experience required.

Responsibilities

• Balance room, restaurant, and bar revenues.
• Prepare daily restaurant revenue report data.
• Manage overnight front desk operations.

Skills

Customer Service

Mathematical Skills

Communication

Job description

DoubleTree by the Galleria is looking for an outgoing, highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!

Required Skills and Abilities:

-At least one (1) year of previous hotel night audit or hotel front desk experience required.

-Flexible to work any overnight shift, including holidays and weekends.

-Must have the ability to communicate in English.

-Basic mathematical skills and ability to make accurate mathematical calculations.

-Previous direct customer service experience.

Job Description:

-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.

-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

-Run audit reports and input revenue/expenses/allowances to generate the daily reports.

-Resolve guest related issues and complaints.

-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.

Benefits:

• Medical, dental and vision insurance
• Matching 401k
• Employee assistance program
• Free life insurance
• Paid time off
• Holiday pay
• Hotel discount program
• Free lunch

Qualifications Experience

Required 1 year

Hotel Night Auditor

Behaviors

Required

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter : Inspired to perform without outside help

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred

Goal Completion : Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.