Night Auditor

Concord Hospitality; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel management company is seeking a Front Desk Night Auditor in Columbus, Ohio. This role involves independent work during night shifts, ensuring guest safety and satisfaction. Responsibilities include processing transactions, managing room availability, and maintaining lobby standards. Join a supportive team that values your contributions and offers growth opportunities.

Benefits

Comprehensive benefits package

Medical/dental/vision plans

401K

Tuition assistance

Discounted hotel rates

Training and development opportunities

Qualifications

• Enjoys working semi-independently.
• Has a winning personality.

Responsibilities

• Processing credit card transactions and other payments.
• Performing check-in and check-out procedures.
• Maintaining lobby appearance and assisting with breakfast setup.

Skills

Proactive

Responsive

Caring

High sense of responsibility

Job description

We are looking for people who have a passion to serve others! Working at the front desk means being at the heart of the hotel, with the most interaction with our guests. The department operates 24/7, making each front desk role equally important. Front desk associates are key to the overall guest experience. As a night shift employee, you will work independently without management supervision, handling closing duties and guest check-ins or check-outs during non-traditional hours. Your proactive, responsive, and caring attitude will make a significant difference. The night shift also ensures guest safety by monitoring for abnormal activity and weather issues that could affect our guests' stay. If you enjoy working semi-independently, have a winning personality, and a high sense of responsibility, this role is ideal for you! We foster a great company culture at Concord Hospitality, where everyone is valued and respected.

Role Responsibilities:

As a Front Desk Night Auditor, your responsibilities include:

1. Processing credit card transactions and other payments (restaurant, events, lounge) for the day
2. Verifying, balancing, and reviewing hotel room availability
3. Performing check-in and check-out procedures
4. Administering guest payment policies and checking for errors from the day shifts
5. Preparing folios for departing guests in the morning
6. Maintaining the lobby appearance and assisting with breakfast setup if needed
7. Being familiar with all hotel emergency procedures

Why Our Associates Like Working Here:

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical/dental/vision plans, life insurance, short and long-term disability options, 401K, tuition assistance, discounted hotel rates at Concord-managed hotels, along with training, development, and career growth opportunities.

Why Choose Concord?

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We are committed to providing a positive work environment and strive to hire the best talent. At Concord, you are valued, and our 'Associate First' policy reflects our commitment to your well-being. We engage with our associates through various on-property activities to show we care about you.

You take pride in your work, the hotel, and your employer, ensuring we exceed our guests' expectations. If this describes you, we want to hear from you now!

If you are looking for a position where you can grow and be part of a fun team, this job may be the perfect fit. We are proud to be an Equal Opportunity Employer (EEO M/F/D/V) and maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to inform all applicants of their rights under federal employment laws. Please review the 'Know Your Rights' notice from the Department of Labor for more information.