Hotel Night Auditor -PT

Bighornlaw; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality property in Philadelphia is seeking a night auditor to join their team. The ideal candidate will have strong attention to financial details and excellent customer service skills. This entry-level position offers opportunities for growth within the hospitality industry, with flexible overnight hours required.

Qualifications

• Outstanding communication skills and excellent customer service skills are required.
• Flexible overnight hours are required.
• Experience in the hospitality industry or guest services is preferred.

Responsibilities

• Verify, audit, and reconcile all financial records such as room charges and cash drawer activity.
• Prepare and distribute daily, weekly, and monthly reports to management.
• Ensure all guests feel they are having an exceptional experience.

Skills

Communication

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Some College Preferred

Tools

Accounting Software

Reservation Software

Job description

Hilton Garden Inn Center City Philadelphia • Philadelphia , PA , US

Posted 2 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Ensure all guests feel they are having an exceptional experience at the property
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications

• Flexible overnight hours are required
• Outstanding communication skills and excellent customer service skills are required
• Experience in the hospitality industry or guest services is preferred, but not required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Some college is preferred but a high school diploma or equivalent is required