Night Audit Supervisor – Four-Star Luxury Hotel

Omni Hotels & Resorts; Frisco (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Frisco Hotel at The Star is seeking a dedicated night audit professional to manage overnight operations while maintaining four-star standards. The role includes acting as Manager on Duty when required and ensuring accurate DBS and nightly reports.

You will handle guest concerns, balance postings and revenue, and apply knowledge of hotel systems to support seamless guest experiences during the night shift.

Qualifications

• Must have strong customer service orientation.
• Clear verbal and written communication in English with guests and colleagues.
• Ability to prioritize, stay organized and work under pressure.

Responsibilities

• Oversee overnight operations and act as Manager on Duty as needed.
• Prepare Daily Report (DBS) accurately and on time.
• Resolve guest issues promptly and diplomatically.
• Ensure adherence to all procedures and controls.
• Balance daily postings and revenue; manage VIP, house, and out-of-order lists.

Skills

Customer service

Verbal & written communication

English proficiency

Tools

Synergy

Nucleus

Epitome

Vision

GoConcierge

Microsoft Office

Job description

Omni Frisco Hotel at The Star is seeking a dedicated night audit professional to manage overnight operations while maintaining four-star standards. The role includes acting as Manager on Duty when required and ensuring accurate DBS and nightly reports.

You will handle guest concerns, balance postings and revenue, and apply knowledge of hotel systems to support seamless guest experiences during the night shift.