Night Audit Lead - Front Desk & Night Ops

Hilton-Home2-Suites; Petoskey (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Job summary

Hilton-Home2-Suites in Petoskey, MI is seeking a Night Auditor to manage front desk operations during the night shift, assist guests with check-in and check-out, and verify payments from the day shift for accuracy.

The role demands strong customer service, attention to detail, good math and bookkeeping skills, and the ability to multitask while maintaining security and safety procedures. This is a full-time position with benefits.

Qualifications

• Strong customer service skills essential.
• Knowledge of safety and security procedures.
• Advanced math and bookkeeping skills required.
• Proficient with data entry, accounting, and invoicing.
• Excellent attention to detail and organizational skills.
• Strong time management and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to resolve problems and diffuse tense situations.
• Oversee front desk duties during night shift.

Responsibilities

• Oversee front desk duties during the night shift.
• Assist guests with check-in and check-out.
• Review guest payments from the day shift to ensure payment.
• Act as point of contact for guest needs.

Skills

Customer service

Safety procedures

Math skills

Bookkeeping

Data entry

Attention to detail

Time management

Communication skills

Problem solving

Job description

Hilton-Home2-Suites in Petoskey, MI is seeking a Night Auditor to manage front desk operations during the night shift, assist guests with check-in and check-out, and verify payments from the day shift for accuracy.

The role demands strong customer service, attention to detail, good math and bookkeeping skills, and the ability to multitask while maintaining security and safety procedures. This is a full-time position with benefits.