Overnight Front Desk & Night Audit Specialist

Distinctive Hospitality Group; Mystic (CT); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Employee discounts

Job summary

Hilton Mystic is seeking a Night Auditor to ensure the smooth operation of the front desk during overnight hours and to support nightly financial audits. You will balance transactions, handle guest inquiries, and coordinate with management to resolve discrepancies.

The role offers Hilton employee benefits, opportunities for growth within the Hilton family, and comprehensive training in a collaborative environment.

Qualifications

• Strong attention to detail and accuracy in handling financial data.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks overnight.

Responsibilities

• Perform nightly audit of hotel accounts, ensuring transactions are accurate and balanced.
• Manage front desk operations during overnight shifts, including check-ins and check-outs.
• Reconcile daily revenue reports and communicate discrepancies to management.
• Assist with reservations, cancellations, and room assignments as needed.
• Respond promptly and professionally to guest requests and concerns.
• Maintain accurate records of nightly activities and prepare reports for management.

Skills

Attention to detail

Customer service

Communication

Independent worker

Tools

Property Management Systems

MS Office

Job description

Hilton Mystic is seeking a Night Auditor to ensure the smooth operation of the front desk during overnight hours and to support nightly financial audits. You will balance transactions, handle guest inquiries, and coordinate with management to resolve discrepancies.

The role offers Hilton employee benefits, opportunities for growth within the Hilton family, and comprehensive training in a collaborative environment.