Night Audit & Guest Services Specialist

Hotel Equities; West Hollywood (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Team Driven and Values Based Culture

Job summary

A leading hotel management company is seeking a Guest Services Representative/Night Audit for their location in West Hollywood, CA. The ideal candidate will have strong communication skills, a high school diploma, and at least one year of front desk experience in hospitality. Responsibilities include managing front desk operations, performing night audits, and ensuring excellent guest service. The role requires flexibility to work various shifts in a dynamic environment. Excellent benefits are offered, including medical coverage, vacation pay, and employee discounts.

Qualifications

• Minimum of one (1) year of front desk experience in the hospitality industry.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Extensive knowledge of the hotel, its services, and facilities.

Responsibilities

• Perform night audit procedures to reconcile daily financial transactions and generate accurate reports.
• Manage front desk operations during overnight shifts.
• Respond promptly and professionally to guest inquiries and concerns.

Skills

Strong communication skills

Basic computational ability

Basic computer skills

Education

High School diploma /Secondary qualification or equivalent

Job description

A leading hotel management company is seeking a Guest Services Representative/Night Audit for their location in West Hollywood, CA. The ideal candidate will have strong communication skills, a high school diploma, and at least one year of front desk experience in hospitality. Responsibilities include managing front desk operations, performing night audits, and ensuring excellent guest service. The role requires flexibility to work various shifts in a dynamic environment. Excellent benefits are offered, including medical coverage, vacation pay, and employee discounts.