Night Audit & Guest Services Specialist

Kinseth Hospitality; Waukesha (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, and Vision benefits

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

Job summary

A leading hotel management company located in Waukesha, Wisconsin is seeking a friendly and organized Hotel Front Desk Associate to provide exceptional customer service to hotel guests. Key responsibilities include greeting and registering guests, managing night audit procedures, and addressing guest requests. The ideal candidate is required to have strong communication skills and attention to detail, along with the physical ability to stand for long periods. Join us to enhance guest experiences while maintaining hotel standards.

Qualifications

• Ability to perform night audit procedures accurately.
• Strong problem-solving skills to address guest requests and complaints.
• Physical ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Greet and register guests in a friendly manner.
• Manage hotel operations as the manager on duty.
• Complete nightly audit procedures to ensure financial accuracy.
• Handle guest inquiries and provide information about local attractions.

Skills

Customer service

Communication skills

Organization

Attention to detail

Job description

A leading hotel management company located in Waukesha, Wisconsin is seeking a friendly and organized Hotel Front Desk Associate to provide exceptional customer service to hotel guests. Key responsibilities include greeting and registering guests, managing night audit procedures, and addressing guest requests. The ideal candidate is required to have strong communication skills and attention to detail, along with the physical ability to stand for long periods. Join us to enhance guest experiences while maintaining hotel standards.