Guest Services Specialist | West Hollywood | Flexible Schedule

Hotel Equities; West Hollywood (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates

401(k)

Employee discounts

Job summary

A leading hotel management company in West Hollywood is looking for a Guest Services Representative. The role entails greeting guests, managing inquiries, and ensuring excellent service. Candidates should have a high school diploma and strong communication skills. Benefits include medical coverage, flexible schedules, and career growth opportunities. This position offers an exciting chance to work in a vibrant environment while building relationships with guests.

Qualifications

• Able to speak, read, write, and understand the primary languages in the workplace.
• Requires basic computational and computer skills.
• Strong understanding of hotel services and local attractions.

Responsibilities

• Greet and register guests upon arrival.
• Handle guest inquiries and complaints professionally.
• Process payments and manage financial transactions.

Skills

Communication skills

Customer service

Problem-solving

Basic computational ability

Basic computer skills

Education

High School diploma or equivalent

Job description

A leading hotel management company in West Hollywood is looking for a Guest Services Representative. The role entails greeting guests, managing inquiries, and ensuring excellent service. Candidates should have a high school diploma and strong communication skills. Benefits include medical coverage, flexible schedules, and career growth opportunities. This position offers an exciting chance to work in a vibrant environment while building relationships with guests.