Night Audit & Guest Services Specialist

Magnolia Houston; Houston (TX); On-site; USD 42,000 - 48,000; Full time

Job summary

Magnolia Houston Hotel is seeking a Night Auditor to provide friendly, efficient front desk service and to run the night audit process through the PMS system. Responsibilities include balancing a house bank, posting charges, and handling guest communications.

Qualifications require a high school diploma, about one year of accounting experience, and fluent English. Strong communication, basic math, and attention to detail are essential for accurate ledger entries and guest support.

Qualifications

• High school graduate.
• One year accounting experience.
• Fluency in English, both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).

Responsibilities

• Provide exceptional guest service at the front desk in a positive speaking voice.
• Verify and swipe credit cards for authorization using electronic methods.
• Handle cash, balance an assigned house bank, post charges to guest rooms and/or house accounts.
• Retrieve messages, mail, and facsimiles for guests; perform revenue audit function.
• Input audit information into the general ledger system after completion of audit.
• File paid invoices in night audit packs; research and respond to charge inquiries promptly.
• Send copies of guest folios via fax or mail.
• File registration cards in suite number order; notify guests of incoming faxes.

Skills

Accounting

English fluency

Communication

Basic math

Education

High school diploma

Job description

Magnolia Houston Hotel is seeking a Night Auditor to provide friendly, efficient front desk service and to run the night audit process through the PMS system. Responsibilities include balancing a house bank, posting charges, and handling guest communications.

Qualifications require a high school diploma, about one year of accounting experience, and fluent English. Strong communication, basic math, and attention to detail are essential for accurate ledger entries and guest support.