Night Audit & Guest Services — DailyPay

White Lodging; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Day 1 Medical, Dental and Vision

Vacation/PTO with rollover

Wellness tools

Unlimited referral bonuses

401(k) with company match

Tuition reimbursement

Discounts on hotel rooms, dining, and

Multiple hotels in each market

Job summary

White Lodging seeks a Night Auditor at Hyatt Place Austin Downtown to assist guests at the front desk and execute accurate nightly balances. You will balance transactions, run audits, and maintain confidentiality while delivering exceptional service in a fast-paced hospitality setting.

The role requires a strong attention to detail, reliability, and the ability to work nights, weekends, and holidays. Prior hospitality experience is preferred but not required, with opportunities for growth within

Qualifications

• Customer service orientation is essential.
• Ability to work independently while supporting hotel operations.
• Strong attention to detail and organization.
• Hospitality experience is preferred but not required.
• Willingness to work nights, weekends and holidays as needed.
• Ability to lift up to 10 lbs and stand for long periods.

Responsibilities

• Assist guests efficiently, courteously, and professionally at front desk.
• Provide excellent guest service.
• Balance all hotel and restaurant transactions daily (cash, credit cards, change funds).
• Follow credit, cash-handling, and accounting procedures.
• Run audits and reports; record revenues and statistics accurately.
• Interpret reports, guest folios, and emergency procedures.
• Maintain privacy and confidentiality of guest and hotel information.
• Respond to and resolve guest concerns or complaints.
• Respond to emergency situations.
• Perform other duties as assigned.

Skills

Customer service passion

Independence

Attention to detail

Hospitality experience

Nights/weekends/holidays flexibility

Physical stamina

Job description

White Lodging seeks a Night Auditor at Hyatt Place Austin Downtown to assist guests at the front desk and execute accurate nightly balances. You will balance transactions, run audits, and maintain confidentiality while delivering exceptional service in a fast-paced hospitality setting.

The role requires a strong attention to detail, reliability, and the ability to work nights, weekends, and holidays. Prior hospitality experience is preferred but not required, with opportunities for growth within