Night Audit & Guest Experience Agent

Ontario Trillium Foundation; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Job summary

Silver Lake Pool & Inn is seeking a Night Audit Agent to oversee overnight operations, manage guest check-ins, and liaise with various departments in a bustling 24/7 environment. The ideal candidate should bring a positive attitude, strong interpersonal skills, and the ability to multi-task efficiently. The role includes taking care of guest needs, ensuring operational excellence, and maintaining a warm and welcoming atmosphere. A competitive compensation package and career advancement opportunities are offered.

Qualifications

• Must possess a positive attitude.
• Fluency in English both verbally and non-verbally.
• Must be able to multi-task.

Responsibilities

• Oversee overnight operations at the hotel.
• Liaise with guests, colleagues, and vendors.
• Field guest inquiries in a friendly manner.
• Input guest information and payments into hotel software.

Skills

Positive attitude

Energetic and outgoing

Service-oriented

Interpersonal skills

Analytical skills

Organizational skills

Job description

Silver Lake Pool & Inn is seeking a Night Audit Agent to oversee overnight operations, manage guest check-ins, and liaise with various departments in a bustling 24/7 environment. The ideal candidate should bring a positive attitude, strong interpersonal skills, and the ability to multi-task efficiently. The role includes taking care of guest needs, ensuring operational excellence, and maintaining a warm and welcoming atmosphere. A competitive compensation package and career advancement opportunities are offered.