Night Audit & Front Desk Specialist

The St. Joe Company; Panama City (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

The St. Joe Company is seeking a Night Audit at our Panama City, Florida hotel to verify front office accounting records, summarize daily financial activity, and post room charges and taxes to guest accounts.

This role requires attention to detail and the ability to communicate in English in a fast-paced environment. Responsibilities include balancing charges, running end-of-day processes in the PMS, and supporting guest needs during check-in and check-out, including overnight shifts, weekends

Qualifications

• Sufficient education and literacy to identify and read product labels and to communicate with guests.
• Ability to read, write, speak, understand, and communicate in basic English.
• Previously hospitality experience preferred.

Responsibilities

• Posts room charges and taxes to guests accounts.
• Processes guest charges vouchers and credit card vouchers.
• Post charges to guest accounts not posted during the night audit shift.
• Verify all postings and balances.
• Verify room rates are correct and post rates to guest accounts.
• Understand auditing, balancing, and reconciling accounts.
• Balance daily charges and make corrections as needed.
• Run end-of-day process in the PMS.
• Prepare a summary of cash, checks, and credit card activities.

Skills

Detail-oriented

Customer service

English communication

Basic accounting

Multitasking

Pressure handling

Hospitality operations

Education

Hospitality experience preferred

Tools

PMS (Property Management System)

Job description

The St. Joe Company is seeking a Night Audit at our Panama City, Florida hotel to verify front office accounting records, summarize daily financial activity, and post room charges and taxes to guest accounts.

This role requires attention to detail and the ability to communicate in English in a fast-paced environment. Responsibilities include balancing charges, running end-of-day processes in the PMS, and supporting guest needs during check-in and check-out, including overnight shifts, weekends