Night Audit

Bbl Construction Services, LLC; City of Albany (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary

FSA and HSA

Job summary

Hilton Garden Inn Albany in Albany, NY is seeking a Night Auditor to perform night audit functions, greet guests, handle cashiering, and reconcile all revenues for the overnight shift.

The role requires strong math skills, the ability to manage guest requests, and to resolve issues independently. Training is provided and benefits include PTO, 401K, and health coverage.

Qualifications

• High school diploma or equivalent.
• Excellent math and reasoning skills.
• Ability to deal with intoxicated guests.

Responsibilities

• Registers guests into the hotel in a prompt and courteous manner and handles check-ins/out using up-selling techniques.
• Processes customer payments according to policies and procedures.
• Responds to guest requests promptly and promotes hotel services to increase satisfaction.
• Performs night audit functions in the property management system and reconciles revenues.

Job description

Night Audit# Night AuditHilton Garden Inn Albany - Albany, NY 12208## OverviewSalary Range$18.00 - $20.00 HourlyPosition TypeFull TimeJob ShiftOvernightCategoryHospitality - Hotel## Description**COME AND JOIN OUR AMAZING TEAM!***Most positions do require weekend and holiday availability.*We are pleased to share the benefit options that we offer:* Paid Time Off* 401K Investment* Referral Bonus* Associate Development Plan Opportunities* Internal Promotion Opportunities* Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates* Associate Travel Program DiscountsNight Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.*Duties to include, but not limited to*:* Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.* Checks guests out of the hotel; processes customer payments according to established policies and procedures.* Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.* Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.* Books guest reservations or coordinates with reservation center.* Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.* Issues, controls and releases guest safe-deposit boxes.* Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.* Reconcile room rates charged.* Reconcile all revenues to Property Management System.* Performs night audit functions in Property Management System.