Night Admissions & Intake Coordinator - Behavioral Health

Nhccare; Knoxville (TN); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The Knoxville Center for Behavioral Medicine is seeking an Admissions Coordinator for night shift 7p-7a. You will guide patients and families through intake and admission, coordinating with providers and nursing staff to ensure timely admissions in a compassionate, organized manner.

Requirements include a high school diploma or GED (Bachelor’s in Psychology, Social Work, Nursing, or Healthcare preferred). Prior behavioral health admissions experience is a plus and you must communicate clearly

Qualifications

• High school diploma or GED; Bachelor’s in Psychology, Social Work, Nursing, or Healthcare preferred.
• Experience in behavioral health admissions/intake a plus.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to manage multiple situations at once.
• Professional, empathetic communication style.

Responsibilities

• Answer and screen referral calls with professionalism and empathy
• Gather and document clinical and medical information for admission decisions
• Coordinate with providers and nursing staff to ensure timely, appropriate admissions
• Communicate criteria, bed availability, and decisions to referral sources
• Complete admission paperwork and ensure accurate data entry
• Maintain compliance with regulatory and organizational standards

Skills

Empathetic communication

Problem-solving

Attention to detail

Multitasking

Education

High school diploma or GED

Bachelor’s degree in psychology/social work/nursing/healthcare

Job description

The Knoxville Center for Behavioral Medicine is seeking an Admissions Coordinator for night shift 7p-7a. You will guide patients and families through intake and admission, coordinating with providers and nursing staff to ensure timely admissions in a compassionate, organized manner.

Requirements include a high school diploma or GED (Bachelor’s in Psychology, Social Work, Nursing, or Healthcare preferred). Prior behavioral health admissions experience is a plus and you must communicate clearly