Night Admissions Counselor - Behavioral Health

Acadia Healthcare; Valdosta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Acadia Healthcare is seeking a Clinical Admissions Professional to facilitate admissions, conduct intake assessments, and support utilization review to ensure appropriate care levels and resource use. Night shift: 7:00 PM – 7:00 AM.

Responsibilities include coordinating admissions, assessing clinical needs, and ensuring patient safety and compliance. Ideal candidates have a bachelor’s in social services, with a master’s or RN preferred, and 1+ year experience in mental/behavioral health.

Qualifications

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations.
• Possess skill in preparing and maintaining appropriate medical record documentation for authorization.
• Complete initial pre-authorization for treatment and admission prior to admission.
• Admit the patient to the registration and accounting system; complete forms.
• Demonstrate a positive, empathetic, and professional attitude toward customers and resolve complaints.
• Coordinate care for patients not being admitted and ensure follow-up care and referrals.
• Demonstrate urgency related to patient safety and provide excellent customer service.
• Conduct safety checks and ensure supervision as needed.

Skills

Therapeutic relationship building

Customer service excellence

Communication skills

Education

Bachelor's degree in a social services field

Master's degree in a social services field or RN

Job description

Acadia Healthcare is seeking a Clinical Admissions Professional to facilitate admissions, conduct intake assessments, and support utilization review to ensure appropriate care levels and resource use. Night shift: 7:00 PM – 7:00 AM.

Responsibilities include coordinating admissions, assessing clinical needs, and ensuring patient safety and compliance. Ideal candidates have a bachelor’s in social services, with a master’s or RN preferred, and 1+ year experience in mental/behavioral health.