Behavioral Health Admissions Navigator - Night Shift

Knoxville Center for Behavioral Medicine; Knoxville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Knoxville Center for Behavioral Medicine in Knoxville, TN is seeking an Admissions Coordinator for behavioral health, night shift 7p-7a. You will guide patients and families through intake, assessment, and admission with empathy and meticulous attention to detail.

You will coordinate with providers and nursing staff to ensure timely admissions, document clinical information accurately, and communicate bed availability and admissions decisions to referral sources, while maintaining compliance and

Qualifications

• High school diploma or GED required; Bachelor's in Psychology, Social Work, Nursing, or Healthcare preferred.
• Experience in behavioral health admissions/intake is a plus.
• Strong problem-solving skills and ability to stay calm under pressure.
• Ability to manage multiple situations simultaneously.
• Professional, empathetic communication style.

Responsibilities

• Answer and screen referral calls with professionalism and empathy.
• Gather and document clinical and medical information for admission decisions.
• Coordinate with providers and nursing staff for timely, appropriate admissions.
• Communicate criteria, bed availability, and decisions to referral sources.
• Complete admission paperwork and ensure accurate data entry.
• Maintain compliance with regulatory and organizational standards.

Skills

Empathetic communication

Calm under pressure

Multi-tasking

Attention to detail

Documentation skills

Education

High school diploma or GED

Bachelor’s in Psychology or related field (preferred)

Job description

Knoxville Center for Behavioral Medicine in Knoxville, TN is seeking an Admissions Coordinator for behavioral health, night shift 7p-7a. You will guide patients and families through intake, assessment, and admission with empathy and meticulous attention to detail.

You will coordinate with providers and nursing staff to ensure timely admissions, document clinical information accurately, and communicate bed availability and admissions decisions to referral sources, while maintaining compliance and