Behavioral Health Admissions Navigator - Night Shift

Socket.dev; Knoxville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Knoxville Center for Behavioral Medicine is seeking a compassionate Admissions Coordinator to welcome patients, families, and referral partners through intake, assessment, and admission during the night shift.

You will screen referrals, collect medical information, and coordinate with providers and nursing staff to ensure timely admissions. Accurate data entry and regulatory compliance are essential in this role.

Qualifications

• High school diploma or GED required; bachelor's in psychology, social work, nursing, or healthcare preferred.
• Experience in behavioral health admissions/intake is a plus.
• Demonstrated problem-solving and calmness under pressure.

Responsibilities

• Answer and screen referral calls with professionalism and empathy.
• Gather and document clinical and medical information for admission decisions.
• Coordinate with providers and nursing staff for timely admissions.
• Communicate criteria, bed availability, and decisions to referral sources.
• Complete admission paperwork and ensure accurate data entry.
• Maintain compliance with regulatory and organizational standards.

Skills

Empathetic communication

Multi-tasking

Problem-solving

Calm under pressure

Organizational skills

Education

High school diploma or GED

Bachelor’s in Psych or related (preferred)

Job description

Knoxville Center for Behavioral Medicine is seeking a compassionate Admissions Coordinator to welcome patients, families, and referral partners through intake, assessment, and admission during the night shift.

You will screen referrals, collect medical information, and coordinate with providers and nursing staff to ensure timely admissions. Accurate data entry and regulatory compliance are essential in this role.