NICU Administrative Specialist

Phoenix Children's Hospital, Inc.; Gilbert (AZ); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Phoenix Children's Hospital, Inc. is seeking a full-time patient care unit clerical support to assist with chart preparation, order entry, and patient information management.

You will greet patients and families, handle phones, and route information requests to the appropriate departments to ensure smooth patient flow. Responsibilities include maintaining charts, entering demographic data, and supporting the health information management process.

Qualifications

• High school diploma or equivalent required.
• Experience in hospital or healthcare preferred.
• Six months data entry experience preferred.
• Current BLS certification required.

Responsibilities

• Assembles patient charts for new admissions and enters admission orders/demographic data.
• Greets patients, families, visitors and care team; answers calls and routes release of information requests.
• Maintains and updates orders to chart; transfers charts to Health Information Management; updates chart locator data.
• Participates in unit/hospital educational programs to maintain skill levels.
• Performs patient chart maintenance to ensure ready access to data; obtains signatures as needed.
• Sorts/delivers unit mail and supplies; photocopies and files documents for efficient operations.
• Assists with bed assignment using pre-approved criteria and notifies staff for efficient unit flow.
• Collaborates with leadership to review administrative processes for cost savings.
• Mentors students and new staff to support learning and patient-centered care.

Skills

Customer service

Data entry

Telephone etiquette

Documentation

Education

High School Diploma

Job description

Phoenix Children's Hospital, Inc. is seeking a full-time patient care unit clerical support to assist with chart preparation, order entry, and patient information management.

You will greet patients and families, handle phones, and route information requests to the appropriate departments to ensure smooth patient flow. Responsibilities include maintaining charts, entering demographic data, and supporting the health information management process.