Unit Clerk-NICU (DAYS)

Nemours-Children; Wilmington (DE); On-site; USD 38,000 - 52,000; Full time

Job summary

Nemours is seeking a unit clerk to join our NICU, full-time days with weekend and holiday requirements. The role supports the nursing staff and ensures smooth communication of patient care information.

Responsibilities include front desk coverage, delivering reports and supplies, relaying information, and maintaining unit records. The position requires a High School Diploma and BLS certification.

Qualifications

• High School Diploma.
• American Heart Association BLS certification.
• Minimum of one year experience.
• Medical terminology training preferred.
• Previous clerical experience in a health care setting preferred.

Responsibilities

• Greet and assist patients at front desk and route inquiries.
• Deliver reports and supplies to patient care areas.
• Relay information accurately among physicians, nurses, and staff.
• Use information systems for patient care tasks.
• Enter orders accurately into the computer and follow up as needed.
• Maintain unit board and organize work area.
• Communicate with the patient care team about unit needs.
• Assist with activities of daily life as directed.

Skills

Communication

Medical terminology

Clerical experience

Education

High School Diploma

Job description

Nemours is seeking a unit clerk to join our NICU! Position is full-time, days with weekend and holiday requirements

An individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally.

Position Responsibilities

• Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other
• information.
• Delivers reports, supplies, etc. to patient areas or hospital locations as needed.
• Accurately relays information from physicians, nurses, laboratory personnel and others.
• Uses Information Systems as required for patient care.
• Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults.
• Maintains accurate information on the unit board.
• Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.
• Ensures that the work area is organized.
• Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs.
• Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed.
• Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels.
• Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
• Participates in unit, departmental and hospital educational programs.
• Attends unit/departmental meetings regularly.
• Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.

Position Requirements

• High School Diploma
• An American Heart Association BLS cert
• Minimum of one year experience required
• Medical terminology training preferred
• Previous clerical experience in a health care setting preferred

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