Next Gen Solution Advisor – Customer Success (Hybrid)

SAP Belgium NV/SA; San Ramon (CA); Hybrid; GBP 32,000 - 46,000; Full time

Job summary

SAP Academy for Customer Success invites graduates to join a three-year journey that builds accountability and productivity. You will engage with customers, solve real business challenges, and gainHands‑on experience with cloud solutions while learning in a dynamic environment and earning competitive pay and benefits.

The program emphasizes global collaboration, practical learning, and opportunities to lead discovery sessions and analyses for innovation after completion, with a hybrid work

Qualifications

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global and local network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.

Responsibilities

• Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Skills

Customer-facing

English proficiency

AI basics

Business process knowledge

Rapid learning

Problem solving

Job description

SAP Academy for Customer Success invites graduates to join a three-year journey that builds accountability and productivity. You will engage with customers, solve real business challenges, and gainHands‑on experience with cloud solutions while learning in a dynamic environment and earning competitive pay and benefits.

The program emphasizes global collaboration, practical learning, and opportunities to lead discovery sessions and analyses for innovation after completion, with a hybrid work