Solution Advisor Specialist - SAP Academy for Customer Success- Houston (Hybrid)

SAP; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

SAP is offering a 10-month Academy program to launch a customer-facing career as a Solution Advisor, with global collaboration and exposure to SAP solutions and technologies.

You will receive mentorship from a senior colleague, work with customers on their Digital Transformation, and participate in discovery, demonstrations, and demand-generation activities within a supportive, global team environment.

Qualifications

• 2–3 years of professional experience with a strong foundation in technical and business processes.
• Technical and business process knowledge with strong problem-solving skills.
• Ability to learn quickly and adapt to changing environments.
• Understanding of AI fundamentals, uses, and ethics.

Responsibilities

• Complete a 10-month program building a foundation for a successful customer-facing career at SAP.
• Learn from colleagues worldwide and gain business, industry, and SAP solution skills while working with cutting-edge technologies.
• Receive on-the-job training with a senior Solution Advisor mentoring you while you work with customers on Digital Transformation.
• Lead customer discovery sessions to uncover business challenges and opportunities for innovation.
• Create and deliver high-impact software demonstrations that show SAP's value to customers.
• Provide demand-generation and deal-execution support by responding to proposals.

Skills

Customer-facing skills

Tech knowledge

AI foundations

English proficiency

Problem solving

Adaptability

Business acumen

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We touch over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Who You’ll Become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, you are the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. You provide deal support by participating in discovery sessions, executive meetings, and presentations, and deliver software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, you participate in marketing events to generate demand, lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

• Successfully complete a 10‑month program that strengthens a foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real‑world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
• Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
• Create and deliver high‑impact, engaging software demonstrations that compel the customers to select SAP over other competitive offerings.
• Provide demand‑generation support through marketing events and deal‑execution support by responding to requests for proposals.

What You Bring

• 2‑3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge, combined with strong complex problem‑solving skills, to support solution delivery and operational efficiency through hands‑on experience with relevant technologies and industry‑standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

About the SAP Academy for Customer Success

The SAP Academy for Customer Success offers a three‑year journey that drives accountability and enhances productivity, enabling graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential.

EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates may be required to undergo a background verification with an external vendor.